Subject : re: suggestion of something to add to your website
Dear Ms. Simons,
Thank you so much for your suggestion. We have forwarded it the department that manages EC*Web for consideration.
We appreciate your suggestion and please keep them coming. They help to make our web site more user friendly.
P.S. On a personal note, I think this suggestion is the best one we have ever received!
They did respond promptly to my email, but if they would just look at the websites for other banks they would find lots of other ways to copy to make their web interface better.