Thursday, August 07, 2008

My Dumb Bank

Subject : re: suggestion of something to add to your website
Message :
Dear Ms. Simons,

Thank you so much for your suggestion. We have forwarded it the department that manages EC*Web for consideration.

We appreciate your suggestion and please keep them coming. They help to make our web site more user friendly.

(name removed)
Member Services

P.S. On a personal note, I think this suggestion is the best one we have ever received!

They did respond promptly to my email, but if they would just look at the websites for other banks they would find lots of other ways to copy to make their web interface better.

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